TERMS & CONDITIONS
Effective Date: April 4, 2025
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Introduction
Welcome to www.Luscenti.com (“Site” or “Website”). This website is owned and operated by Luscenti, a U.S.-based company. Throughout the Site, the terms “we,” “us,” “platform,” “Luscenti,” and “our” refer to Luscenti. Luscenti is a registered trademark and a dba (doing business as) of R&J Products LLC. All rights related to the brand name, logo, and associated content are protected under applicable trademark laws. By using this Site or purchasing any product from Luscenti, you agree to be bound by these Terms and Conditions, as well as any other policies linked or referenced, including our Privacy Policy. If you do not agree to these Terms, you should not access or use the Site.
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What We Do
Luscenti is an e-commerce brand offering luxury home fragrance, wellness, and personal care products, including but not limited to candles, room sprays, diffuser blends, and bath and body products. For full product offerings, please refer to our Website.
Eligibility
You must be at least 18 years old (or have the consent of a parent or legal guardian) to use this Site or make a purchase. By using this Site, you affirm that you are legally capable of entering into binding contracts under applicable law.
Orders and Acceptance
All orders placed on our Site are subject to acceptance and availability. A confirmation email is not a final acceptance. We reserve the right to refuse or cancel any order at our sole discretion. In such cases, we will issue a full refund.
Payment Methods
We accept major credit cards, PayPal, and any other payment method listed on the Site. We reserve the right to update available payment methods at any time.
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Pricing and Taxes
All prices are listed in U.S. Dollars unless otherwise noted. Prices are subject to change without notice. Applicable sales taxes for orders shipped within New York State or other jurisdictions will be added as required by law.
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Shipping, Returns, and Refunds
Please refer to our Shipping & Returns Policy available on our Site for details on delivery, return eligibility, and refund processing.
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Permitted Use
You may only use the Site for personal, non-commercial purposes. You agree not to misuse the Site or Services or engage in any prohibited activities including but not limited to data scraping, reverse engineering, or unauthorized commercial exploitation of content or products.
Accounts and Passwords
You are responsible for maintaining the confidentiality of your account and password. If you suspect unauthorized use of your account, you must notify us immediately.
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Intellectual Property
All content on this Site—including text, images, logos, trademarks, and design—is the property of Luscenti or its licensors. You may not reproduce, copy, or use any part of the Site without express written permission from Luscenti.
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Discounts and Promo Codes
Promotional codes are valid for one-time use and cannot be combined. They may not apply to all items and have no cash value. We reserve the right to revoke promo codes at any time.
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Disclaimer
To the fullest extent permitted by law, Luscenti disclaims all warranties, express or implied, including merchantability or fitness for a particular purpose. The Site and all content are provided 'as is' and 'as available.'
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Limitation of Liability
Luscenti shall not be liable for any indirect, incidental, or consequential damages resulting from your use of the Site or products. In no event shall our liability exceed the total amount paid by you for the product giving rise to the claim.
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Indemnification
You agree to indemnify and hold Luscenti harmless from any claim or demand, including legal fees, arising from your violation of these Terms or your misuse of the Site.
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Governing Law
These Terms shall be governed by and construed under the laws of the State of New York, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts in New York.
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Changes to Terms
We may revise these Terms at any time. Continued use of the Site after changes are posted indicates your acceptance of the revised Terms.
Termination
We reserve the right to suspend or terminate your access to the Site at our discretion, with or without notice, for any violation of these Terms.
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Contact Us
For questions about these Terms, please contact us at: info@Luscenti.com